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Complaints & Grievance Redressal

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INVESTOR COMPLAINTS

Designation Contact Person Address Contact No Email ID Working Hours
Customer Care Saurabh Gupta D-182, Second Floor, Vivek Vihar Phase-1, Delhi – 110095 +91-9650535063 info@asminsights.in 10 AM – 6 PM
Head of Customer Care Saurabh Gupta D-182, Second Floor, Vivek Vihar Phase-1, Delhi – 110095 +91-9650535063 info@asminsights.in 10 AM – 6 PM
Compliance Officer Saurabh Gupta D-182, Second Floor, Vivek Vihar Phase-1, Delhi – 110095 +91-9650535063 info@asminsights.in 10 AM – 6 PM
CEO Saurabh Gupta D-182, Second Floor, Vivek Vihar Phase-1, Delhi – 110095 +91-9650535063 info@asminsights.in 10 AM – 6 PM
Principal Officer Saurabh Gupta D-182, Second Floor, Vivek Vihar Phase-1, Delhi – 110095 +91-9650535063 info@asminsights.in 10 AM – 6 PM

Data for the month ending – September 2025

Sr. No. Received from Pending at the end of the last month Received Resolved* Total Pending# Pending complaints > 3 months Average resolution time^ (in days)
1 Investors 0 0 0 0 0 0
2 SEBI (SCORES) 0 0 0 0 0 0
3 Other Sources (if any) 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0

Note: In case of any complaints received against the RA due to impersonation of the RA by some other entity, the RA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, RA must close such impersonation related complaints after following the due process as specified by SEBI/RAASB.



* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month.

^ Average Resolution Time is the sum total of time taken to resolve each complaint, in days, in the current month divided by the total number of complaints resolved in the current month

Trend of monthly disposal of complaints

Sr.No. Month Carried forward from previous month Received Resolved* Pending#
1 Jun, 2025 0 0 0 0
2 Jul, 2025 0 0 0 0
3 Aug, 2025 0 0 0 0
Grand Total 0 0 0 0

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr.No. Month Carried forward from previous month Received Resolved* Pending#
1 2025-26 0 0 0 0
Grand Total 0 0 0 0

* Inclusive of complaints of previous years resolved in the current year.

# Inclusive of complaints pending as on the last day of the year.

GRIEVANCE REDRESSAL

  • Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at: info@asminsights.in
  • Alternatively, the Investor may call on +91-9650535063
  • The client can expect a reply within 21 days of approaching the Research Analyst.
  • In case the client is not satisfied with our response they can lodge a grievance with SEBI at http://scores.sebi.gov.in
  • In case, you are not able to register a complaint online, you can send your complaint through post to any of the SEBI offices whose addresses are given at SEBI Website on: http://www.sebi.gov.in/cms/sebi_data/templates/SebiAddresses.html
  • After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal: https://smartodr.in/login
  • For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: "Online Resolution of Disputes in the Indian Securities Market" available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html